Shipping policy

Effective Date: January 2026
Website: https://wild-linkage.com
Contact: info@wild-linkage.com

1. Overview

At wild-linkage.com, we are committed to providing fast, reliable, and secure shipping for all Starlink accessories. Our goal is to ensure that every order arrives safely and on time, no matter where you are located.

2. Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

3. Shipping Methods and Delivery Times

We work with trusted logistics partners to ensure smooth and efficient delivery. Estimated delivery times are as follows:

Standard Shipping (Free): 7–12 business days
Expedited Shipping: 3–7 business days (available at checkout)
International Orders: 10–20 business days, depending on customs clearance and destination country

Please note that these delivery estimates are approximate and may vary based on your location, courier performance, and unforeseen delays.

4. Shipping Fees

Free Standard Shipping is available on all orders.
Expedited or priority shipping options are available at an additional cost, displayed during checkout.
Shipping costs (if applicable) are calculated based on destination and order weight.

5. Order Tracking

Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment directly through the carrier’s website.
If tracking information is not updated after dispatch, please allow up to 48 hours for system synchronization before contacting us.

6. Shipping Restrictions

We currently ship to most countries and regions. However, certain remote locations may experience longer transit times or limited courier availability.
wild-linkage.com is not responsible for delays or delivery failures caused by incorrect shipping addresses provided by customers. Please ensure all shipping details are accurate before confirming your order.

7. Customs, Duties, and Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. These fees are the responsibility of the customer.
Customs clearance procedures may cause additional delays beyond our estimated delivery times.

8. Lost or Delayed Shipments

If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
In the rare event that a shipment is lost in transit, we will open an investigation with the courier. If confirmed lost, a replacement or full refund will be issued.

9. Damaged Packages

If your package arrives damaged, please document the condition with photos and contact us immediately upon receipt.
To qualify for compensation or replacement, the report must be submitted within 7 days of delivery.

10. Address Changes

Once your order has been shipped, we are unable to modify the delivery address. If you notice an error in your shipping information, please contact us as soon as possible before the order is dispatched.

11. Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address, refusal to accept delivery, or unclaimed status, the customer will be responsible for the re-shipping cost.

12. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time. The latest version will always be available on this page and will apply to all new orders.